Report something broken, suggest something better, or flag a market. You get a reference, and the reference is how you follow it.
A transaction cannot be reversed. No contract here has an owner who can undo one, recover funds sent to a wrong address, or move a market’s liquidity. If that is why you are writing, Terms explains why, and no report can change it.
What you did, what you expected, and what happened instead. If it involved a transaction, its hash is the most useful thing you can give us. 0 of 4000 characters.
Up to 4, 5.0 MB each. Anyone with the ticket link can see them, so check there is nothing private on screen before you attach.
Optional, and genuinely so. Leave it blank and you can still follow the ticket by its reference — we simply have no way to reach you first.
It can take a report, give it a reference, and show you where it stands. It cannot reverse a transaction, recover funds, or change a market’s rules — nobody can, and that is the design rather than a support policy.
Before you write, these may already answer it: Docs for what the contracts actually do, Terms for what cannot be undone, and How it works for the launchpad itself.